Privacy Policy

Privacy and Confidentiality

Thank you for accessing website ("Site") . We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. please survey the listed options below.

1. Accumulation of Personally Identifiable Information

We gather identifiable data (email address, name, telephone number, and so forth.) from you when you sigh up with While you can access a few areas of our site without being an enlisted part, certain exercises, (for example, submitting a request) do require enrollment. We do utilize your contact data to send you offers in view of your past requests and your interests.

2. Utilization of Demographic and Profile Data

We utilize individual data to give the administrations you ask. To the degree we utilize your own data to market to you, we will give you the capacity to quit such employments. We utilize your own data to determine question; investigate issues; help advance a sheltered administration; gather expenses owed; measure shopper enthusiasm for our items and administrations, educate you about on the web and disconnected offers, items, administrations, and updates; tweak your experience; recognize and ensure us against mistake, extortion and other criminal action; implement our terms and conditions; and as generally depicted to you at the season of accumulation. In our endeavors to consistently enhance our item and administration offerings, we gather and investigate statistic and profile information about our clients' action on our site. We recognize and utilize your IP deliver to help determine issues to have our server, and to control our site. Your IP deliver is likewise used to help distinguish you and to assemble wide statistic data. We will periodically request that you finish discretionary online overviews. These overviews may approach you for contact data and statistic data (like area, nearby government region, age, or wage level). We utilize this information to tailor your involvement with our site, giving you content that we think you may be keen on - and to show content as indicated by your inclinations.

3. Sharing of individual data

We may impart individual data to our other corporate elements and members to: help identify and counteract wholesale fraud, extortion and other conceivably illicit acts; connect related or various records to avoid manhandle of our administrations; and to encourage joint or co-marked administrations that you ask for where such administrations are given by more than one corporate element. Those substances and members may not market to you because of such sharing unless you unequivocally select in.

We may reveal individual data if required to do as such by law or in the great confidence conviction that such revelation is sensibly important to react to subpoenas, court orders, or other lawful process. We may uncover individual data to law implementation workplaces, outsider rights proprietors, or others in the great confidence conviction that such revelation is sensibly important to: uphold our Terms or Privacy Policy; react to claims that a notice, posting or other substance disregards the privileges of an outsider; or ensure the rights, property or individual wellbeing of our clients or the overall population. and its partners will share a few or the majority of your own data with another business substance should we (or our advantages) plan to converge with, or be obtained by that business element. Should such an exchange happen, that different business substance (or the new joined element) will be required to take after this security strategy as for your own data.

4.Data that we collect

We may collect various pieces of information if you seek to place an order for a product with us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

Payments that are made through the Site will be processed by our relevant agent. You must only submit to us or our Agent or the Site information that is accurate and not misleading and you must keep it up to date and inform us of changes. Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those that are open and those that are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.

Third parties and linksWe may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy

5. Security Precautions

Our site has stringent safety efforts set up to secure the misfortune, abuse, and change of the data under our control. At whatever point you change or get to your record data, we offer the utilization of a safe server. Once your data is in our ownership we hold fast to strict security rules, ensuring it against unapproved get to.

6. No spam, spyware or spoofing

We and our users do not tolerate spam. Make sure to set your ‘Jumia House’ communication preferences so we communicate to you as you prefer. You are not licensed to contact other ‘Jumia House’ users without their express consent. To report ‘Jumia House’ -related spam or spoof emails to ‘Jumia House’, please report it to us. You may not use our communication tools to send spam or otherwise send content that would breach our User Agreement

7. Decision/Opt-Out furnishes all clients with the chance to quit accepting trivial (limited time, showcasing related) interchanges from us for the benefit of our accomplices, and from us when all is said in done, subsequent to setting up a record. On the off chance that you need to expel your contact data from all records.

8. Notices on

We utilize outsider promoting organizations to serve advertisements when you visit our site. These organizations may utilize data (excluding your name, address, email address, or phone number) about your visits to this and different sites so as to give commercials about merchandise and enterprises important to you.

9. Inquiries?

Inquiries in regards to this announcement ought to be coordinated to the accompanying location: